1. GENERAL PROVISIONS
1.1 These Terms of Service govern the relationship between the administration of code4711.com service (hereinafter referred to as "Service") and users of the habit tracking Telegram bot.
1.2 Using the Service means full acceptance of these terms by the user.
1.3 The Service provides the following subscription types:
- Basic Subscription — Habit Tracker ($9/month)
- Premium Subscription — Habit Tracker with Personal Coach ($70/month)
2. SERVICE DESCRIPTION
2.1 Basic Subscription ($9/month) includes:- Access to habit tracking functionality via Telegram bot
- Ability to create and track unlimited habits
- Progress statistics and analytics
- Reminders and notifications
- Basic technical support
2.2 Premium Subscription ($70/month) includes:- All Basic subscription features
- Personal coach for habit development
- Individual consultations and recommendations
- Priority technical support
- Advanced analytics and reports
3. PAYMENT TERMS
3.1 Payment is made monthly at the beginning of each billing period.
3.2 Automatic charges occur before the current subscription period expires.
3.3 Users must keep payment method information up to date.
3.4 Access to services may be suspended if payment fails.
4. USER RIGHTS AND OBLIGATIONS
4.1 User Rights:- Receive services according to the selected plan
- Contact customer support
- Cancel subscription at any time
4.2 User Obligations:- Provide accurate information
- Not share account access with third parties
- Follow Telegram bot usage rules
- Pay for services on time
5. SERVICE RIGHTS AND OBLIGATIONS
5.1 Service Obligations:- Provide services according to stated functionality
- Ensure user data confidentiality
- Maintain system functionality
- Provide technical support
5.2 Service Rights:- Modify terms of service with user notification
- Suspend access for terms violations
- Perform maintenance with advance notice
6. REFUND POLICY
6.1 Refunds are available in the following cases:- Technical issues preventing service use for more than 48 hours
- Services not matching stated functionality
- Double billing due to technical errors
6.2 Refunds are NOT provided for:- User-initiated subscription cancellation during paid period
- User violations of terms of use
- Personal reasons for discontinuing service after use begins
6.3 Refund Process:- Refund requests must be submitted to customer support within 7 days of billing
- Requests are reviewed within 5 business days
- Refunds are processed to the original payment method within 10 business days
6.4 Partial Refunds:- Proportional refunds for unused periods are only available due to technical issues on the Service side
7. SUBSCRIPTION CANCELLATION
7.1 Users may cancel subscriptions at any time through bot settings or by contacting support.
7.2 Upon cancellation, access to services continues until the end of the paid period.
7.3 Automatic renewal stops after cancellation.
8. LIABILITY
8.1 Service is not liable for:- Results of user habit formation
- Temporary technical failures
- Third-party actions
8.2 Maximum Service liability is limited to the current month's subscription cost.
9. PRIVACY
9.1 The Service commits to protecting user personal data in accordance with the privacy policy.
9.2 User habit and progress data is not shared with third parties without consent.
10. TECHNICAL SUPPORT
10.1 Basic Support:- Response to inquiries within 24 hours
- Assistance with technical issues
10.2 Priority Support (Premium Subscription):- Response to inquiries within 4 hours
- Dedicated support manager
11. TERMS MODIFICATION
11.1 The Service may modify these terms with 7 days' notice to users before changes take effect.
11.2 Continued use of services after terms modification indicates acceptance of new terms.
12. CONTACT INFORMATION
Customer Support: support@code4711.com
Website: code4711.com
Support Hours: 24/7
13. FINAL PROVISIONS
13.1 These terms take effect from the moment of Service use.
13.2 All disputes are resolved through negotiation, or if impossible, according to applicable law.
13.3 If any provision of these terms is deemed invalid, the remaining provisions remain in effect.